Trust Contract Service (Pvt.) Ltd.

STAFF POLICY GUIDELINES

Section 1

Introduction
Trust Contract Service (Pvt.) Ltd. is a service provider which has entered into agreements with a number of clients to provide services of various natures to these clients. These services are carried out by employees of TCS who have been deputed to the organizations of our clients for this purpose.
This Manual sets out policy and administrative guidelines to be followed by all employees of Trust Contract Service (Pvt.) Ltd. currently deputed at various organizations with which TCS has entered into the aforementioned agreements.

Deviations: Any deviation to these policies requires the approval of the Managing Director of TCS.

Section 2

TRUST CONTRACT SERVICE (PVT.) LTD.STAFF GUIDELINES

The staff deputed to Our Client are employees of Trust Contract Service (Pvt.) Ltd. and are deputed as per terms of the agreement, At no time should they be allowed to represent or pose themselves in any way as employees of our Client.

Employees of Trust Contract Service (Pvt.) Ltd. are expected to conduct themselves in a professional manner, devote time; attention and skill required for proper performance of services and are under obligation to maintain the confidentiality of the information, which they may receive from time to time during their deputation with other organizations.

Trust Contract Service (Pvt.) Ltd. reserves the right to move / transfer any employee during the tenure of their employment with TCS., within the current organization or to another organization based solely on the discretion of TCS management.

TCS will be exclusively responsible for payment of salary and other emoluments and providing the benefits to which each TCS em0ployee is entitled under terms and conditions of his / her appointment with TCS.

The guidelines issued by TCS to its employees deployed at Our Client shall not in any way establish impliedly or otherwise, any relationship of employer and employee between Our Client and the employees of TCS.

Section 3

TCS STAFF DOCUMENTATION

Documentation:

• TCS will maintain the following documentation for their staff:
• Applicant’s resume
• Disclosure Policy form
• N.I.C. copy
• Passport size photographs x 2
• References x 2
• Copy of appointment letter duly acknowledged by employee
• Copies of Educational Documents
• Premises access card
• Previous employment certificate (if applicable)
• Group Life Insurance nomination forms

All above documents need to be completed and submitted to TCS within 15 working days of date of appointment. TCS will not issue salary or any compensation to the staff member until all documentation is complete and received by TCS.

Reference Checks:: TCS will conduct background screening and reference checks for all selected candidates. TCS reserves the right to share this information with the concerned organization(s) where TCS staff are deputed. In the event of an unsatisfactory or negative reference, TCS reserves the right to remove or replace the concerned staff member from the job.

Mandatory Probation: All new staff hired by TCS will go through a Probationary period, as specified in the appointment letter. Probation is generally of a three-month period. During probation, TCS will evaluate performance of the staff.

TCS staff who are on probation may resign from service by giving TCS 24 hours notice.
During the probationary period, services of TCS staff may be released from service at any time by TCS, by giving 24 hours notice.

Section 4
LEAVE ENTITLEMENT

LEAVE:
All TCS staff are entitled to annual, medical and casual leaves.
TCS staff must adhere to the following procedure for staff leave of any kind:

• Complete the relevant Leave Application Form
• Submit the application form to TCS.
• Leave entitlement will be pro-rated for staff who join TCS during the year.

Privilege Leave Entitlement (If applicable)
TCS staff are entitled to 20 calendar days privilege leave each year. (If applicable)

Privilege leave cannot be carried over to the next year and will be considered as lapsed in the event a staff member does not avail his/her leave in the current year.

Advance Privilege Leave (If applicable)
TCS staff may avail up to 10 days Advance Privilege Leave from the following year’s leave entitlement subject to approval from TCS This will be deducted from the following year’s Privilege Leave entitlement.

Privilege Leave Encashment (If applicable)
TCS staff are encouraged to avail their annual leave. However, in cases where business exigencies require that employees cannot be released, staff may encash up to a maximum of 6 days PL in a calendar year subject to approval by TCS. Any unavailed leave in excess of six days will be considered lapsed.

Sick Leave
TCS staff are eligible to 8 days Sick Leave each year with full pay.
Staff who avail more than two days Sick Leave at a time are required to submit a medical certificate from a registered medical practitioner.

Sick leave cannot be carried over to the next year.

In case of prolonged illness i.e. more than 8 days, Sick Leave may be combined with Privilege Leave subject to approval of the TCS officer.

Casual Leave
TCS staff are entitled to 10 days Casual Leave per year. Casual leave cannot be availed for more than 3 days at a stretch. In the event casual leave is extended for more than 3 days at a time, it will be considered as Privilege leave.

Casual leave cannot be carried over to the following year.

Maternity Leave

TCS staff who are expectant mothers are eligible to 60 days Maternity Leave with full pay per childbirth. Maternity leave may be combined with privilege leave subject to approval of the TCS officer.

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